Thank you for visiting atticcleaningsacramento.com (the “Site”). This policy explains how AtticCleaning Sacramento (“we”, “us”) uses the information gathered about you through the Site (“Information”). It does not govern data collected through channels other than this Site. If you have any questions about it, please contact us at +1 (916) 823-9956.
Information We Collect
We collect Information when you request an estimate through the Site. The form asks for your name, your phone number and a description of what needs to be done. We use it to contact you about your request.
With your permission, we also use cookies to understand how the Site is used. A cookie is a small piece of data stored by your browser. Nothing of this kind is set until you accept it, and our Cookie Policy lists what is set when you do.
Our Use of Your Information
We use the Information you send us to respond to your request, to schedule and carry out the work you ask us for, and to improve our service. Access to it is restricted to the people in our organization who need it to do so.
We may share your Information with:
- Service providers who process it on our behalf and only to deliver the service we have asked them for: website hosting, email delivery, and the system we use to record and manage enquiries;
- Government agencies and law enforcement officials, when required to respond to subpoenas, court orders or legal process, or to establish or exercise our legal rights or defend against legal claims.
We also reserve the right to share Information:
- As permitted by law to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of the Site's Terms & Conditions;
- When we have your consent to do so; and
- When we need to share Information to provide a service you have requested.
We do not sell your Information, and we do not share it with third parties for their own marketing.
Analytics
If you accept cookies, the Site loads Google Tag Manager, which runs Google Analytics and Microsoft Clarity. They tell us which pages are read, where visitors arrive from, and how the page is used. If you do not accept, neither is loaded. The Cookie Policy has the details.
Error Monitoring
To keep the Site reliable we use Sentry, a third-party error-monitoring service, to record technical diagnostic information when something fails — the page or request involved, the error message, and the stack trace. It is used only to find and fix problems. Our configuration does not collect personal data, and IP addresses are stripped before an event is sent. It sets no cookies and stores nothing on your device. See Sentry's privacy policy at sentry.io/privacy.
Opting Out
If you no longer wish to hear from us about your request or our services, tell us at +1 (916) 823-9956 or hello@atticprosinc.com and we will stop. Please allow a reasonable period for your request to be processed.
Reviewing and Updating Your Information
You may contact us using the details at the end of this policy to correct or update your Information.
Security
We use standard protections to keep the Information under our control secure. No measures are perfect, however, and we cannot guarantee that Information will never be accessed in an unauthorized manner. Information sent by email is not encrypted in transit.
Children's Privacy
The Site does not target children, and we do not knowingly collect Information from anyone under 13 years of age.
Linked Websites
The Site may link to other websites with privacy practices different from ours. We are not responsible for how they collect, use or disclose information, and we encourage you to read their privacy policies.
California Residents
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect, to request its deletion, and to opt out of its sale or sharing. We do not sell your personal information. Your choices are summarized on our Your Privacy Choices page, and you can exercise any of these rights using the contact details below. We will not discriminate against you for exercising them.
Changes to This Policy
We may change this policy as the Site changes or as the law requires. Changes are posted on this page, and the date at the top shows when it was last updated.
How to Contact Us
If you have any questions or complaints about the Site, this policy, or the Information we hold, please call us at +1 (916) 823-9956 or email hello@atticprosinc.com.